Learn more about me
I am a System and Automation Engineer and BSIT graduate from City of Malabon University, focused on building practical digital workflows that make daily operations faster, clearer, and more reliable. My work combines technical support, process improvement, spreadsheet-driven reporting, and automation to help teams reduce repetitive work and maintain accurate information.
I have hands-on experience supporting business systems, operating multifunction print environments, troubleshooting user issues, organizing operational records, and improving manual processes through structured documentation and digital tools. I also work with web technologies and scripting concepts including JavaScript, Python, PHP, SQL, and Excel-based workflows.
My professional goal is to become the kind of systems person teams can depend on: someone who understands the problem, documents the process, builds the solution carefully, and keeps improving it after deployment. I value clean execution, dependable communication, and technology that solves real operational problems.
View My Resume
Kpick Trading Corp
- Develops and maintains automation workflows that improve operational accuracy, reporting speed, and task consistency
- Supports internal systems through troubleshooting, process analysis, documentation, and user assistance
- Works with spreadsheets, databases, and business tools to streamline data handling, validation, and recurring reports
- Coordinates with teams to identify manual bottlenecks and convert them into scalable, reliable digital processes
Optimal Systems Distribution
- Operated and monitored multifunction printing systems for high-volume document production and office support workflows
- Performed basic device troubleshooting, print queue handling, consumable checks, and output quality inspection
- Organized files, print requests, and production records while maintaining accuracy, confidentiality, and turnaround targets
- Coordinated with users and technical staff to resolve equipment issues and keep daily document operations running smoothly
- Assisted customers and resolved technical issues, reducing the need for external support
- Coordinated with management and tech teams for advanced troubleshooting
- Strengthened customer service, multitasking, and team communication skills
- Managed online orders, warehouse operations, and shipments
- Handled basic tech troubleshooting and built trust with the team
- Gained skills in logistics, inventory systems, and digital tools
- Provided technical support during the pandemic, facilitating online classes and managing e-documents
- Adapted to remote learning environments and ensured continuity in education
- Developed skills in remote assistance, documentation, and problem-solving
- Managed daily operations in a busy school canteen
- Delivered excellent customer service and maintained cleanliness
- Built time management, multitasking, and organizational skills
City of Malabon University
Graduated with a strong foundation in both theoretical and practical aspects of IT. Gained hands-on experience through academic projects, collaborative development, and real-world simulations.
Core Skills Acquired:
My Services
We'll work together to identify business problems and their causes, find or design potential software solutions, effectively implement it, and keep it properly tuned and updated after deployment.
From a growing business to an established one, I offer full build guides and hands-on PC building services tailored to your needs.
I design and develop responsive websites and web applications using modern technologies to meet your business or personal goals.
Accurate and efficient data entry services using tools like Microsoft Excel and Google Sheets. Ideal for organizing, cleaning, and managing business data.
Remote and on-site support for software, hardware, and digital tools. Experienced in troubleshooting, documentation, and user assistance.
Offering administrative support, scheduling, email handling, and digital organization to help you stay productive and focused on your goals.
Contact Me
Navotas, Philippines
jhonwilfreddrio@gmail.com
+639085918691